Is your issue urgent? We’re available 24/7

We are experts in crisis management.

No problem is too big or too small. Engage our team in a 100% confidential conversation. We’re confident we can help.

We’re available 24/7. Contact us on 0800 77274747 (0800 PR CRISIS)

Types of Issues and Crises

Complex legal issues
Complex legal issues

Various business transactions, client or legacy issues, regulatory, failed products or services, acquisition or shareholder-related issues can lead to…

Natural disaster
Natural disaster

Pandemic, fire, flood, earthquake, volcanic activity and any other naturally occurring disaster or crisis

Brand attack
Brand attack

Boycott / activism / negative competitor activity

Insolvency
Insolvency

Internal restructuring, receivership, liquidation, voluntary administration, company closure

Employment issues
Employment issues

Restructure, redundancies, turnover, attrition, personal grievances, unfair dismissal, contractual issues, ERA and disputes resolution

Workplace issues
Workplace issues

Breaches of employment law or Worksafe NZ requirements, health and safety issues, workplace injury, accident or fatality

Mergers, acquisitions, capital raising, equity partnerships, IPO
Mergers, acquisitions, capital raising, equity partnerships, IPO

All stages can create issues that require careful management

Major shareholder disputes
Major shareholder disputes

People and companies become shareholders out of a shared and vested interest in the entity’s success. However, disputes can…

Social media-led consumer fall-out with major brands
Social media-led consumer fall-out with major brands

We used to talk about “the golden hour” – these days it’s the “golden 15 minutes”.

Regulatory body investigation, infringement or fine (such as Commerce Commission, FMA)
Regulatory body investigation, infringement or fine (such as Commerce Commission, FMA)

Regulations, particularly in financial services, are often challenged and updated. Companies operating within strict regulatory environments can find themselves…

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Our services

Access our panel of PR, branding and communications experts, lawyers, epidemiologists, HR, IT and other business experts

24/7 Crisis management

Bad things happen to good people, and outside of regular business hours. Our team of crisis experts is available 24/7 to help you manage…

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Communications audits

A thorough communications audit assesses how effective your existing communications tools are, provides an overview of their strengths and weaknesses, finds any gaps leaving…

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Risk analysis for boards and executives

Decisions regarding corporate risk taking and monitoring are top of mind for boards, executives, investors, legislators and the media. Particularly in an environment of…

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Issues and crisis management and communications plans

Managing an issue or crisis that affects you and your brand’s reputation requires careful and strategic navigation in order to protect staff, clients, shareholder…

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Media training

Knowing what to say, and how to say it when media ask the hard questions is something that can be learnt. Whether you are…

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Monitoring and tracking media and interest groups / environment scanning

Who is saying what about your brand? What are your competitors doing, and is there an underlying chatter about your industry you should know…

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Understanding a crisis

Managing an issue or crisis that affects you and your brand’s reputation requires careful and strategic navigation in order to protect staff, clients, shareholder interests and your business’ reputation. Follow the link below to find out info on important topics such as:

Resources

These resources provide a more in-depth look at how you can prepare for and manage a crisis or issue effectively.

White Paper

White Paper

All organisations have issues of some kind, and any can be hit by a crisis, even through no fault of their own. Our white paper provides a step-by-step guide to seeing your way through.
Case Studies

Case Studies

We’ve helped businesses across dozens of industries deal with the good, the bad and the ugly. Because of the nature of these case studies, they are available on a request-only basis.
C-Suite Spot Podcast

C-Suite Spot Podcast

Our podcast offers ongoing education, inspiration, and tips how leaders can handle everything from minor issues to 100-year events. Available on all major podcast channels.
Our crisis checklist

Our crisis checklist

This quick yes/no checklist will help us understand what’s going on and how we can help you.

About Us

The team at Alexander PR are specialists in reputation management. We assist boards, CEOs, business owners and marketing decision makers in real, measurable outcomes.

Whether this is helping with urgent crises and issues, or supporting the long-term strategy with quality content, we know what makes a business tick and how to help amplify your potential and navigate even the toughest challenges.

Latest Posts

7 Simple Steps to Developing a Crisis Communications Plan

7 Simple Steps to Developing a Crisis Communications Plan

November 2, 2023

This contributed article was first published by the Global Public Relations Network and is written by Brad Kostka, President of Roop & Co. As the global Covid-19 pandemic has so clearly demonstrated over the past few…

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5 Best Practices To Incorporate Into Your Crisis Communications Strategy

5 Best Practices To Incorporate Into Your Crisis Communications Strategy

August 16, 2023

This article is contributed by Leeza Hoyt, president of The Hoyt Organization, Inc. and a member of the Forbes Council. It was originally published in Forbes. Dealing with a crisis is a nightmare for anyone, and…

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15 danger signals for a board of directors

15 danger signals for a board of directors

April 14, 2023

This article was contributed by Kerryn Downey, a professional board director, chair of Alexander PR, and member of the Institutes of Directors New Zealand and life member of the Chartered Professional Accountants of Ontario, Canada….

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    Les Morgan, Chief Operating Officer, Hind Management
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    Angela Vale, CEO, Footprint
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    Desiree Clark, Global Marketing Strategist, Fashion Biz New Zealand
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  • “ Through their professional skills and impeccable network connections APR helped us manage and commercially survive a real threat to our business. ”

    Steve Nicolson, Director of Corporate Affairs and Sustainability, Cottonsoft and Solaris Paper
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Our first confidential consultation is free

Our friendly team are available to help, 24/7

When you deal with us, confidentiality is the name of the game. Our professionalism, relationships with media and industry experts, and years of experience in crisis management are the tools we use to protect you, your reputation and your business. And if you just need a friendly ear to start with, we’ve got that too.